Create a community

Florence Ip

Mar 12, 2026 10:14 AM

  1. Go to Dashboard
  2. On the left side of the webpage under Overview, click on Communities
  3. Select Create community button
  4. Add a community cover photo
  5. Add a name and description for the community
  6. Select the privacy of the community
  7. Connect an existing Slack channel, or create a new one

Customizing the community settings

Once your community is created, you can customize some of the additional settings:

  • Edit the community details at any time (name, description, image, community privacy).
  • Designate the leaders of the community and their role (this will also grant them access into the community dashboard).
  • Input the reply-to email (under the "Settings" button next to the leaders).
  • Customize the welcome email & Slack notifications for new members.
  • Create a membership questionnaire.
  • Connect a Slack channel to your community (members will be automatically added to the connected channel when they join the community).

Want access to a beta feature?

Get in touch with our customer experience team. We'll reach out with next steps.

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