Epoch FAQs for employees

Meg Dietrich

Mar 27, 2024 3:52 PM

What are Categories? How do I find a particular series I am interested in?

Categories are a way of categorizing events. They can be used to easily filter events on the Discover Page. Simply go to the Categories dropdown to find events you may be interested in.

Can I share an event with my peer?

Yes! Each event page has a unique URL in which you can easily share the link with your peers to have them sign up for public events. Note if the event is private and you share the link, only those who have been invited to the event will be able to confirm.

How can I provide my feedback for an event?

The event organizer will set a time for the feedback form notification to be sent directly to you for events that you have attended. There are 3 ways to submit feedback forms, on the event page, Slack, or email. Here's more information on what the feedback forms will look like.

How do I know if an event is full?

If an event has a capacity, on the event page it will display how many spots are available. If an event is full, it will show "0 spots left" and a Join Waitlist button will appear.

How does the waitlist work?

If an event is full, you have the option to join the waitlist by clicking the Join Waitlist button on an event page or on Slack. Epoch's waitlist is fully automated and the first person who joined the waitlist will be the first one added to the event when a spot opens up. Individuals will be automatically added to the event and taken off the waitlist. You'll be notified of this through a notification on email and Slack.

Want access to a beta feature?

Get in touch with our customer experience team. We'll reach out with next steps.

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