Epoch maintains a Directory Sync connection between your organization's Directory Service Provider in order to maintain accurate and up-to-date user access for employees in your Epoch domain.

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New Directory Sync connections are setup and managed by your Organization in WorkOS (Epoch's API Management platform).

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Setup of new Directory Sync connections are completed by a designated IT stakeholder from your organization through a streamlined, self-guided setup process within WorkOS. To setup a new Directory Sync connection with Epoch, please contact support@epochapp.com or your dedicated CX Lead, and our team will provide further instructions.

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For general reference, here is the list of the main Directory Service Providers which are compatible with Epoch & WorkOS:

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1. Okta
2. Workday
3. Entra ID (Azure AD)

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For general support and Q&A, please contact support@epochapp.com.