How do I create feedback forms?
Angie Kwan
Mar 27, 2024 4:08 PM
How to customize a feedback form
- Create an event you'd like to collect feedback for.
- On the Surveys step, choose Yes for the feedback form.
- Select Start from scratch or Use template.
- When creating your questions, you can choose from multiple choice, long answer, single choice or linear scale. There are also some pre-populated questions available under engagement metrics including NPS.
- Choose if you want the responses to be anonymous or not.
- Choose when you want the feedback form to send.
How to view feedback form results
- Go to Past tab in your Events Dashboard.
- Click on the event you're looking for to view the Insights page.
- Go to the Feedback form section. You can scroll between questions and see responses by question.
- You can also download a CSV to access this data.
Get in touch with our customer experience team. We'll reach out with next steps.
Contact us