How does registration cutoff work?

Angie Kwan

Apr 9, 2024 1:21 PM

Registration cutoff prevents employees from confirming into your event after a set date and time.

This is a great feature to use if your event requires pre-work, ordering supplies, or booking logistics. You can finalize headcount and plan appropriately for your events.


Setting up registration cutoff

  1. Create or edit an event.
  2. Go to the Guests step.
  3. Select Yes for "Set registration cutoff time?"
  4. Choose date and time.
  5. Publish the event to save your changes.


Guests who aren't confirmed yet

If a guest tries to confirm on Slack, they will be blocked with a pop-up.

If a guest tries to confirm on Epoch, the RSVP buttons will be hidden.

Any guest who isn't confirmed will be removed from the calendar at the registration cutoff time.

If a guest attempts to confirm from someone else's calendar event, there will be an additional line in the description on the calendar event explaining the cutoff time has passed. If they click Yes, their RSVP will be reversed and they will receive a Slack message and email informing them that registration has closed.


Guests who are already confirmed

If a guest tries to change to Maybe or Cancel on Slack, we'll warn them that they won't be able to join the event again.

If a guest tries to cancel on Epoch, we'll warn them that they won't be able to join the event again.

If a guest tries to change to Maybe or No on calendar, guests will see an additional line in the description to let them know that registration is closed. Since Epoch doesn't have control over showing a pop-up, they will simply be removed from the calendar event.

Note that guests who are already confirmed can still submit or edit their questionnaire.


Frequently asked questions

What happens to the waitlist after registration cutoff?

The waitlist will be removed after registration cutoff. Employees will not be able to join the waitlist after registration is closed.

If a confirmed guest cancels, no additional guests will be added to the event.

What happens if I set a registration cutoff date that has already passed?

As long as the date and time has passed, new guests will not be able to confirm into the event.

Existing confirmed guests will not be affected.

When can I turn on registration cutoff?

You can turn on registration cutoff up until the start time of the event.

Want access to a beta feature?

Get in touch with our customer experience team. We'll reach out with next steps.

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