How does the waitlist work?

Angie Kwan

Mar 20, 2024 11:59 AM

Joining the waitlist

When an event is full, employees will see that there are 0 spots left and a Join waitlist button on the event page. This button also appears in Slack event messages and the calendar description will update to indicate that the event is full.

Clicking Join waitlist on the event page or Slack, or Yes on calendar, will add employees to the waitlist.

Automatic waitlist release

If a confirmed guest cancels their spot or the event capacity is increased, waitlisted guests will be automatically be added to the event on a first-come, first-serve basis.

They will receive a calendar invitation with a "Yes" status, as well as Slack and email notifications to let them know they're now confirmed for the event.

Frequently asked questions

How do I include +1s in the waitlist?

Currently, there isn't a way to add +1 guests on Epoch. This means the waitlist will not account for +1 guests.

The best way to keep track of +1s is to create a questionnaire to ask guests how many +1s they are planning to bring. See responses on the insights page or CSV to add up the number of confirmed guests and their +1s to get a total guest count.

Want access to a beta feature?

Get in touch with our customer experience team. We'll reach out with next steps.

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