What are the different custom question types for surveys?

Angie Kwan

Nov 14, 2023 7:11 PM

There are 4 different question types when creating event questionnaires or feedback forms.

  • Long answer
  • Single choice
  • Multiple choice
  • Linear scale

For engagement metrics, please see this article.


Long answer

Long answer is a freeform text field. Use this question type if you want to collect open-ended, written responses.

To create a long answer question:

  1. Select Long answer under Type.
  2. Type your question in the Question field.
  3. Choose if you want the question to be required or optional.

This is how the question appears to employees on the web app and Slack:


Single choice

Single choice allows employees to select only 1 option. Use this question type for things like yes or no questions.

To create a single choice question:

  1. Select Single choice under Type.
  2. Type your question in the Question field.
  3. Enter your response options below. If you'd like to add more than 2 options, click Add option.
  4. Choose if you want the question to be required or optional.

This is how the question appears to employees on the web app and Slack:


Multiple choice

Multiple choice allows employees to select 1 or more options. Use this question type for things like dietary restrictions.

To create a multiple choice question:

  1. Select Multiple choice under Type.
  2. Type your question in the Question field.
  3. Enter your response options below. If you'd like to add more than 3 options, click Add option.
  4. Choose if you want the question to be required or optional.

This is how the question appears to employees on the web app and Slack:


Linear scale

Linear scale allows employees to select a number on a custom range. Use this question type for things like ratings and sentiment.

To create a linear scale question:

  1. Select Linear scale under Type.
  2. Type your question in the Question field.
  3. Select your low range. This number can be 0 or 1.
  4. Select your high range. If you selected 0, the high range can be any number between 1 and 10. If you selected 1, the high range can be any number between 2 and 10.
  5. Enter labels for your low and high ranges. This is recommended to make the scale more clear to employees.
  6. Choose if you want the question to be required or optional.

This is how the question appears to employees on the web app and Slack:


Frequently asked questions

What is "add other"?

If you "add other" to a single choice or multiple choice question, this will add an extra field labelled as "Other." Employees will be able to type a custom response for the "Other" field if they select it. This is a great way to be inclusive if there are additional responses that may not be captured in your options.

Want access to a beta feature?

Get in touch with our customer experience team. We'll reach out with next steps.

Contact us