Here’s a list of data points we report:

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• First-time participation (weekly/monthly)
• Year-to-date participation
• Number of hours (weekly/monthly)
• Hours participated per team
• First-time participation per team
• Repeat participation per team
• Total participation per team (by hours/events)
• Number of participants in each event
• Popularity by day of the week
• Qualitative feedback from participants

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Epoch works with you and your team to identify actionable and strategic metrics to measure: participants in each event (individual data), the best times to send out communications, and the best time to offer events (most participation based on time).

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We can also provide customized visualized data upon request, provided the data is currently being tracked. If you are looking to have new data tracked beyond what is listed above, please let your CX Lead know and we can set up a meeting to discuss.