Zoom integration guide

Meg Dietrich

Aug 31, 2023 1:42 PM

Epoch’s Zoom integration makes creating virtual events easy. You’ll be able to generate meeting links in one click and get attendance tracking data through Epoch.

Read on for a step-by-step walkthrough on how to set up the Zoom integration.

 

Pre-approve the Epoch App on Zoom Marketplace [for Zoom IT]

 

Zoom requires Zoom Admins to pre-approve apps on most accounts. Complete these steps to pre-approve the Epoch App and enable Epoch's Zoom integration.

  1. Go to the Epoch App on Zoom Marketplace.
  2. Log into your Zoom account.
  3. In the Who can install section, enable the Pre-approve toggle.

By default, Allow all users on your account to install this app is selected.

 

Setting up the Zoom integration [for Epoch Admins]

1. Go to Dashboard.

2. Go to Integrations and click Connect button for Zoom.

3. You'll be prompted to log into your Zoom account. Enter your credentials or select one of the SSO options.

4. If you're using SSO, select the email address you’d like to connect to the Zoom Epoch App.

5. Check the box for “Allow this app to use my shared access permissions” and click Allow.

6. Once approved, you should receive a confirmation email.

 

Uninstalling the Zoom integration

  1. Log in to your Zoom account and navigate to the Zoom App Marketplace.
  2. Click Manage, and then Installed Apps and search for Epoch App.
  3. Click Epoch App.
  4. Click Uninstall.

Troubleshooting

If you come across any issues or something isn't looking right, please check out our Zoom troubleshooting & FAQs article or reach out to [email protected].

Want access to a beta feature?

Get in touch with our customer experience team. We'll reach out with next steps.

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