Sep 24, 2024 4:28 PM
We've found that calendar events with more than 1,000 guests often experience issues with syncing data between calendar and Epoch. This is due to the API provided by Google Calendar and Outlook Calendar, which means it's out of our control.
To reduce these issues, we've built a way to automatically split the guest list across identical calendar events (proxy events) to ensure that the event will be stable.
The experience for guests and admins will mostly remain the same.
Since all the data will be synced from each calendar event into a single insights page, admins are still be able to manage everything in one place. Employees will see a unified guest list on the Epoch web app.
The differences include:
When a proxy event reaches the threshold of 1,000 guests, a new proxy event will be created.
New guests will be added in chronological order to proxy events.
The proxy events will remain on calendar and guests will stay on their current calendar event.
If a guest is removed, whether it's due to an admin removing them or the guest changing their RSVP, they will be removed from the proxy calendar event.
When they are added back to the event, they'll be added back to the same proxy calendar event. They will always be assigned to the same calendar event until the calendar event is deleted (i.e. event is archived).
Thanks for your feedback!
Get in touch with our customer experience team. We'll reach out with next steps.
Contact us