March 28, 2024

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Event organizer

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We simplified designating an event organizer – no more manually entering a contact person or reply-to email for reminders. Select any employee from your company as the default reply-to email for all communications.

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The event organizer's information will also be shown on the event page soon.

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Office

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We made improvements to the office field. Office is now in the "Details" section to make it more clear that it’s not a location.

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Selecting an office helps employees search for events (you can now see it on event cards on the Discover page!) and groups data for reporting.

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Features & improvements

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• Editor – Fixed bug where the editor would be blocked after an image upload error
• Editor – Fixed bug where editing an event's start time would keep everyone's RSVP instead of resetting to "pending"
• Editor – Fixed bug where creating or adding an existing Slack channel to an event wouldn't add existing confirmed guests to it
• Editor – Fixed bug where feedback forms were uneditable after an event ended instead of after it's sent
• Editor – Removed "Reply-to email" field from email reminders
• Editor – Added educational tooltip to the "Team" field
• Editor – Added educational tooltip to the "Categories" field
• Editor – Added educational tooltip to the "Office" field
• Editor – Improved copy for the "add to calendar" field
• Insights – Distrolists are now searchable by email in the invitations experience
• Insights – Increased modal height for the invitations experience for better visibility
• Communications – Fixed bug where selecting more than one Slack channel would show as "undefined"
• Distrolists – Distrolists dashboard is now searchable by email
• Discover – Improved cover photo dimensions on the event page so that it's fixed regardless of screen size
• Profile – Fixed bug where upcoming events weren't ordered by sort time in ascending order
• Google Calendar – Cancelled guests now remain on the calendar instead of being removed, so guests can always update their RSVP later
• Outlook Calendar – Fixed bug where calendar events weren't appearing for invitees when an event is saved before publishing
• Outlook Calendar – Fixed bug where calendar events were incorrectly sending event updates to guests

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February 29, 2024

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Slack "Home" page

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We added a "Home" page to our Slackbot app. Employees can learn about Epoch right in the tools they're already in. They can also get quick access to important links, like the Help Center or contacting our support team.

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Event information in CSV

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We added the event name and event start time as columns to the guest list CSV. This will make it easier for you to consolidate data across different events, without losing track of which event a guest belongs to. If you don't need them, simply delete!

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Features & improvements

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• Editor – Fixed a bug where the event update modal wasn't showing up when the Zoom meeting was updated
• Editor – Fixed a bug where a failed cover photo upload would error out the entire page
• Editor – Fixed a bug where the busy and free setting wasn't duplicating correctly
• Editor – Fixed a bug where the all day setting wasn't duplicating correctly
• CSV – If a user isn't associated with an invited distrolist, the "associated_distrolists" column will be blank
• Notifications – Implemented a way to stop all email, Slack, and Google Calendar notifications when necessary

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February 14, 2024

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Busy or free

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You can now choose to make your events busy or free on both Google and Outlook Calendar! Making an event free is especially helpful for events that don't require guests to attend the entire time, like a drop-in lunch.

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Features & improvements

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• Events – Disabled the "Unarchive" button for Outlook customers, as calendar events can't be restored after deleting them
• Insights – Added a "none" RSVP status for guests who didn't RSVP, but still attended an event as a drop-in guest
• Invite guests – Fixed bug where emails not in the HRIS weren't appearing at the top
• Invite guests – Fixed bug where removing one mismatched email would remove all of them
• Outlook – Fixed a bug where multi-session invitations weren't appearing on calendar
• Outlook – Fixed a bug where multi-session RSVPs from calendar weren't always syncing to Epoch
• Directory sync – Fixed a bug where duplicate emails were being stored if they had different cases
• Zoom – Fixed bug where you couldn't remove a Zoom meeting if an external guest joined
• Settings – Updated text in notification settings modal to reflect exceptions being removed

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January 30, 2024

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Slack channels

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We've upgraded our Slack integration! We experienced issues where some Slack channels wouldn't appear when you're trying to select a channel for an event or announcement.

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Now, you can search for any channel in your company. If you're searching for a private channel and it doesn't show up, make sure to add our Epoch Slackbot to the channel first.

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Inline images (Outlook only)

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You can now add images to your event descriptions.

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Images will be synced across the Epoch event page and Outlook Calendar event.

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Features & improvements

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• Settings – Removed all mandatory notifications for Slack and email, meaning if a user turns off either channel in their notification settings, all notifications will no longer send from Epoch
• Editor – Fixed issue where cover photos would experience image quality loss on the event page
• Editor – Fixed bug where you can't go to the next step if you create a multi-session event without adding sessions and switch it back to a single event
• Waitlist – Fixed bug where waitlist release notifications weren't being sent when a spot opens up
• Teams – Fixed bug where teams page wasn't loading properly
• Directory sync – Fixed bug where an incorrect number of active users was showing in the employee directory
• Calendar – Set busy or free for Outlook Calendar events

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January 17, 2024

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Features & improvements

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• General – Updated some loading states across the platform
• General – Removed onboarding screens for profile information and notification settings, since all information is synced from WorkOS
• Settings – Removed calendar settings for all users, meaning all users will receive calendar invitations and events if admins choose to create and send them
• Editor – Fixed error message for scheduling a reminder in the past so that it appears on any step of the editor
• Editor – Fixed error message for Zoom when a meeting can't be generated
• Editor – Fixed bug where registration cutoff error message was incorrectly appearing when trying to publish an event
• Insights – Fixed bug where duplicate feedback responses were appearing on the insights page
• Insights – Switched the order of the "waitlisted" and "incomplete" badges in the guest list section, since "incomplete" guests are considered "confirmed"
• Insights – Fixed spacing and improved density on the insights page
• Distrolists – Distrolists that are removed from the directory will now be removed from Epoch on a daily basis
• Directory sync – Guest information and upcoming events will be automatically updated when a user's email is changed

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December 22, 2023

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Features & improvements

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• Communications – Fixed bug where Slack announcements for in-progress multi-session events would be blank
• Insights – Added "NONE" status in CSVs for drop-in guests with no RSVP
• Directory sync – Fixed bug that was removing location data with directory sync

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December 14, 2023

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Menu dropdowns

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We polished up our menu dropdowns across the entire platform. We made them a bit more compact, made sure they show up in the right spot, and added new icons to help you speed up your workflows.

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Features & improvements

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• General – New loading state across entire platform
• General – Clicking "View page" on any menu dropdown opens link in new tab
• Editor – Fixed registration cutoff so that only a time before the event end time can be selected
• Editor – Fixed registration cutoff so that the time dropdown updates immediately when the event end time is changed
• Editor – Added an error message to direct users to reconnect their Zoom integration due to invalid or expired tokens
• Insights – Fixed status filter so that "Waitlisted" doesn't appear if it isn't applicable to the event
• Insights – Made "View page" button consistent across all insights pages
• Zoom – Integration will automatically disconnect to allow reconnection due to invalid or expired tokens

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December 4, 2023

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Synced distrolists

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When you add members to a distrolist, they'll be automatically invited to all upcoming events that the distrolist is part of.

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When you remove members from a distrolist, they'll be automatically removed from all upcoming events that the distrolist is part of.

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Target attendance

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When you're creating events, you can now input the number of guests you're hoping will attend your event in order to consider it a success.

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This number will be used to calculate attendance rate, which is the number of people who actually attended compared to your target.

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Categories

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There used to be "Tags" and "Types", and now they're finally called the same thing: "Categories."

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Use categories to improve event content discovery and reporting insights with more segmentation.

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Features & improvements

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• Notifications – Fixed bug where duplicate invitations would be sent to the same guest
• Notifications – Archiving an event now sends a Slack message saying the event was cancelled, rather than the organizer removed the guest
• Discover – Fixed bug where the location filter didn't work for multi-session events on the Discover page
• Waitlist – Fixed bug where an employee getting released from the waitlist with a required questionnaire would get marked as "Confirmed" instead of "Incomplete"
• Editor – Fixed bug where upper and lower values of linear scale options would reset to original values regardless of editing and saving changes
• Editor – Fixed bug where the validation for creating new Slack channels was incorrect
• Distrolists – New and removed distrolist members will be ignored after registration cutoff
• Zoom – Fixed bug where Zoom credentials weren't being refreshed

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November 16, 2023

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Engagement metrics

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When collecting feedback, you can now use a standardized set of questions for analyzing engagement metrics across events.

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Crafted based on industry best practices, track metrics like Net Promoter Score®, satisfaction, connection, and retention to boost employee engagement.

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Features & improvements

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• RSVP – Waitlisted guests will no longer be added to calendar events
• Editor – Fixed bug where duplicating an event with "create new channel" selected would disable the field in the new event
• Editor – Fixed bug where multi-session events couldn't be published after changing session date and time to the future
• Editor – Fixed bug where $0 couldn't be entered as a value in the estimated spend field
• Editor – Fixed bug where no input in the estimated spend field wasn't being recorded as null
• Editor – Fixed bug where event capacity could be negative and 0 could be entered as input
• Multi-session events – Performance improvements for large volume of RSVPs
• In-person check-in – Fixed bug where cancelled guests weren't appearing when searching in the check-in modal
• In-person check-in – Fixed bug where content would spill out of the check-in modal
• Distrolists – Removing a distrolist now stops syncing new members, but doesn't remove existing guests from the event
• Distrolists – Fixed bug where guests were being uninvited from events after directory sync

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November 9, 2023

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Linear scale

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Linear scale questions let your guests express their feelings on a numbered scale.

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Easy to understand and quick to use, it’s a great way to collect feedback on ratings, sentiment, and more.

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Anonymity settings

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You can now choose to make your feedback forms anonymous or not anonymous! Employees will be informed on whether their name is being shared or not with the event or content organizer.

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For non-anonymous feedback forms, you'll be able to see name, email, location, and department data in the CSV download.

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Features & improvements

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• Event page – Fixed bug where clicking on "Confirm" multiple times would send multiple confirmation notifications
• Editor – Fixed bug where feedback form scheduled time would change to "after event ends" after changing the time interval
• Insights – Fixed bug where chart labels were missing when there were more than 5 options selected by respondents
• Slack – Fixed bug where editing an event questionnaire with an "other" option available in Slack would not open the pop-up
• Slack – Fixed bug where submitting a required questionnaire on Slack after confirming on calendar didn't send a confirmation notification

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October 17, 2023

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Multi-session events
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Create an event series that employees can register for in one click.

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Set up offsites, onboarding programs, training sessions, and more.Simplify creating sessions, sending comms and surveys, and tracking registrations and attendance all on one page.

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Features & improvements

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• RSVPs – Fixed bug where employees couldn't change their RSVP after a multi-session event has started
• Event page – Fixed bug where sessions weren't sorted chronologically
• Editor – Updated copy in event update notifications modal to be more specific
• Editor – Fixed bug where Zoom link was missing when editing a published multi-session event
• Feedback forms – Fixed bug where selecting a template would populate questions from 2 different templates
• Reminders – Fixed bug that would mark published reminders as not scheduled if you clicked into it without changing anything
• Reminders – Fixed bug where reminders scheduling wasn't duplicating properly
• Insights – Fixed bug where sessions weren't sorted chronologically
• Communications – Added a "not sent" status for announcements that would previously show incorrectly as "scheduled"
• Slack – Removed outdated Slack pop-ups for updating profile information and connecting to Slack

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October 6, 2023

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Teams filter

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Events are more discoverable with a brand new "Teams" filter on the Discover page.

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Features & improvements

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• Discover – Fixed bug where "Teams" filter wasn't being applied on the "Content" tab
• Editor – Fixed bug where duplicating a single event and changing it to multi-session wouldn't allow reminders
• Reminders – Fixed bug that was preventing reminders from being sent at the scheduled time
• Reminders – Fixed bug that was showing incorrectly reminders as "not sent"
• Insights – Fixed bug that showed checked in guests twice on the page
• Insights – Fixed bug where multi-session events with no attendance tracking were not showing the number of confirmed guests
• CSV – "Last updated" timestamp for RSVP added to guest list CSV
• Distrolists – Added email column to distrolists dashboard
• Notifications – Fixed bug where being released from the waitlist would send 3 notifications

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September 20, 2023

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Estimated spend

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Estimated spend is an amount you can enter for any event on Epoch.

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Spend data can be aggregated across teams, offices, event categories, and more so you can understand ROI.

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September 19, 2023

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Features & improvements

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• Survey – Fixed bug that would send notifications to employees if they edited and re-submitted questionnaire response
• Outlook Calendar - Fixed bug where employee is sent notifications when survey questions are edited
• Reminders - Fixed bug that would continuously send notifications to employees for events with large guest lists
• In-person check-in - Updated self check-in badge to always appear in check-in modal
• Zoom - Enhanced integration to maintain admin validation so that their Zoom accounts don't sign out reset the integration
• Invitations - Distrolists populate in alphabetical order vs reverse alphabetical order

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September 6, 2023

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Confirmations by platform

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The "confirmations by platform" section on the insights page allows you to see which platforms are generating the most event confirmations from employees.

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Get the insights you need to know which channels you should target to boost confirmations for future events.

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Targeted reminders

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Target who you want to send the reminders to. Choose guests based on their RSVP status, which means you can nudge invited guests to RSVP.

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You can also now schedule reminders relative to the event’s start time. This means your comms will automatically reschedule if you change the start time!

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Features & improvements

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• In-person check-in - Fixed bug that incorrectly attributed their check-in source from Slack to admin
• Survey – Fixed bug that didn't send questionnaires to users who were moved off of waitlist and/or in 'Incomplete' status
• Outlook Calendar - Fixed bug where employee is not added to Outlook calendar when added directly from the calendar invite vs. on Epoch.

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August 14, 2023

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Features & improvements

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• CSV – Fixed bug that prevented certain feedback responses to not properly export
• Editor – Updated schedule field for slack reminders
• Editor – Fixed broken URLs on virtual link input field
• Event page - Updated RSVP buttons to appear for in-progress events
• Event page- Waitlist capacity is hidden once registration is cutoff
• Reminders – Fixed bug that inadvertently sent invitations to users through Slack and email
• Registration cutoff - Fixed bug that restricted RSVP responses while an event is in progress
• Registration cutoff - Updated error messaging for employees who try to register after registration cutoff time
• Survey - Fixed bug that showed questionnaire responses from employees who haven't reconfirmed their spot to an updated event time
• Zoom – Added monitoring into Zoom participant data in order to ensure data integrity and visibility
• Zoom - Fixed bug that presented inaccurate attendance data via Zoom  

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August 2, 2023

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In-person check-in

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You can now track who showed up for your in-person and hybrid events!

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We’ve launched 2 ways to track attendance: admins can check off employees’ names on the event's insights page, or employees can self check in through Slack and email.

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In combination with our Zoom integration, you can now get a full picture of attendance across all your events. Learn more about how it all works in our in-person check-in article.

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Features & improvements

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• Insights page – Fixed bug where guests were not being sorted by most to least recently updated
• Insights page – Fixed bug where questionnaires still appeared on the insights page after statuses were reset to "pending" after start time change
• CSV – Updated "status" column to "rsvp_column" in guest list CSV
• CSV – Fixed bug where "attendance_source" wasn't blank for no-show guests
• CSV – Fixed bug where content feedback forms couldn't be downloaded
• In-person check-in – Changed default setting for admin check-in to "no" for new events
• In-person check-in – Fixed bug where re-confirming after a start time change wouldn't send self check-in notification
• In-person check-in – Fixed bug where confirming after scheduled send time wouldn't send self check-in notification
• In-person check-in – Fixed bug where guests who attended on Zoom weren't appearing as "attended" in the check-in modal
• In-person check-in – Fixed bug where self check-in badge would appear for admins checking themselves in using the check-in modal
• Discover – Fixed bug where wrapping content would appear outside of the event card container
• Event page – Fixed bug where no errors would appear if a user RSVPs on a page that was opened before registration cutoff
• Login – Updated image of Epoch's Discover page
• Calendar – Fixed bug where parallel sync jobs would change guest RSVPs to "pending"

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July 26, 2023

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Email reminders

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We refreshed our email reminders, just like Slack! You can now see which reminders have been scheduled and sent, the time zone formatting is consistent, and we added input field labels to make the experience more clear.

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CSV updates

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We're always committed to providing you more data. We updated our guest list CSV to show you whether guests were invited by an admin or if they discovered the event on their own. We also now permanently show a guest's most recent RSVP status instead of replacing it with an attended status. You can see if a guest attended an event by checking the attendance type and source.

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Features & improvements

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• Event page – Fixed bug where attended guests are able to confirm again through Slack and event page even though they’re already confirmed
• Editor – Fixed bug where admin check-in setting wasn’t corresponding to location selection
• Editor – Fixed bug where attended guests weren’t appearing as attended in the invite modal
• Editor – Increased limit for creating calendar events to 4,000
• Editor – Fixed bug where extra reminders were appearing when saving and deleting reminders
• Event update notifications – Fixed bug where attended guests weren’t receiving event update notifications
• Insights – Fixed bug where guests weren’t always correctly appearing as attended on insights page
• Insights – Fixed bug where guests changing their RSVP after getting checked in would display their new RSVP instead
• In-person check-in – Fixed bug where completed state for admin check-in wasn’t appearing
• In-person check-in – Fixed bug where full guest list wasn’t appearing and scrolling wasn’t working in admin check-in modal
• In-person check-in – Fixed bug where unchecking in a guest would still show them as attended
• Templates – Fixed bug where survey templates weren’t appearing in the correct tabs with the correct counts
• Outlook – Fixed bug where Outlook wasn’t syncing confirmations and cancellations

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July 12, 2023

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Registration cutoff

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Registration cutoff prevents employees from confirming into your event after a set date and time. This is a great feature to use if your event requires pre-work, ordering supplies, or booking logistics. You can finalize headcount and plan appropriately for your events.

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To learn more about how to set up registration cutoff, read our registration cutoff article.

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Slack reminders

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We refreshed our Slack reminders! You can now see which reminders have been scheduled and sent, the time zone formatting is consistent, you can organize your reminders internally with a title, and we updated our Slack formatting tips to give you a cleaner experience.

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Event cards

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We also cleaned up our event cards! You can now see the total number of guests confirmed for the event, event location is displayed consistently, and the design is more accessible.

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Features & improvements

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• Waitlist – Fixed a bug where waitlisted guests coming off the waitlist weren't being added to private Slack channels
• Feedback forms – Any employee with access to an event can now submit the feedback form on the event page
• Feedback forms – Feedback form section now appears on the insights page when an event begins
• Employees – Fixed a bug where accented characters weren't showing up properly in employee names
• All day events – Fixed a bug where notifications for all day events were being sent based on the underlying time

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June 27, 2023

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Archive modal

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When archiving events, we added a warning to make sure events aren't being cancelled by accident. This also lets you know exactly what happens when you archive an event.

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Event duplication

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Duplicating an event didn't copy over all the fields, and that's an oversight on our part! We heard your feedback and made sure that you get a carbon copy. Start and end time, contact person name, contact person email, turning on guests for public events, admin check-in settings, self check-in settings, and Slack channel settings duplicate correctly.

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Features & improvements

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• Profile – Added required feedback form requests as an exception notification
• Profile – Updated copy for notification settings to be more accurate, including exceptions
• Editor – Fixed bug where Slack event update notifications were sent when the setting was turned off
• In-person check-in – Fixed a bug where checking in guests released the waitlist
• In-person check-in – Self check-in notifications won't send if an admin has already checked in the guest
• Insights – Added back the "Attended" status filter onto the insights page
• Insights – Fixed bug where the status filter count was incorrect
• Calendar – Updated waitlist copy on calendar events
• Calendar – Waitlist state appears right when capacity is reached
• Outlook – Added automatic token refresh so users don't need to re-authenticate every 14 days of no usage
• Outlook – Added ability for users to re-integrate with Outlook
• Slack – Fixed bug where Slack invitations were sent when the setting was turned off
• WorkOS – Added attribute mapping for preferred name in Okta

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June 13, 2023

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Features & improvements

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• Discover – Truncate names at 2 lines
• Discover – Fixed bug where the department field sometimes wouldn't appear under profile photos on the event page
• Surveys – Changed CSV download column "role" to "department"
• Employees – Simplified empty field state from "Not Specified" to "-"
• Employees – Changed "Office Location" to "Location" for consistency

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May 30, 2023

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Customize the name for "Content"

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You can now change the name for "Content" across the platform! Some common requests we've heard include "Recordings" and "Podcasts." This will appear in the dashboard sidebar, dashboard title, and Discover page tab.

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To learn more about how to set it all up, read here.

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Large events on calendar

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We've found that calendar events with more than 2,000 guests often experience issues with syncing data between calendar and Epoch that's out of our control. To be proactive about these issues, we disable the ability to create calendar events and send calendar invitations to invited guests.

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To learn more about this limitation, read here.

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Features & improvements

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• Profile – Added an upload and delete button to the profile photo uploader
• Content – Updated copy in the feedback form modal for content on the web app
• Editor – Fixed event update notifications being sent due to a bug in the description field
• Insights – Show inactive employees on insights page and event page if they were deactivated after the event started
• Insights – Hide inactive employees for upcoming events
• Communications – Added logic that announcements must be scheduled after the current time
• Communications – Added logic that announcements must be scheduled before end time of selected events
• Google Calendar – Fixed a bug where waitlisted guests were appearing as confirmed on the event

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May 15, 2023

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Date filter

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Employees can now filter events based on a date or date range. We're making event discoverability across the company even easier than before!

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Slack notification for event cancellations

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Now, guests will be notified through Slack if you archive an event. This can help clear up any confusions about whether guests should attend an event, especially if they don't check their email.

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Profile photos

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We've updated our default profile photos for employees who don't upload one. They're visually cleaner and show employees' initials, which can make skimming a bit easier if you're trying to see if your friends will be there.

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Features & improvements

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• Profile – Fixed broken profile photos that were appearing as blank
• Discover – Added ability to show or hide "In-person" and "Virtual" tabs regardless of custom tabs
• Discover – Fixed a bug where employees could see the event page for an archived event
• Content – Fixed the Slack and thumbnail image crops displaying incorrectly
• Waitlist – Fixed a bug that released the waitlist out of order
• Slack – Fixed a bug where duplicate invitations were being sent
• Slack – Fixed a bug where RSVP buttons were missing on event update notifications for invited guests
• Outlook Calendar – Fixed a bug where invitations weren't sending to guests

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May 10, 2023

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Control event update notifications

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We know it’s top of mind to not spam employees with notifications, especially when you want to edit an event silently.

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Now, you can choose if you want to send update notifications from Google Calendar and Slack. We pushed a quality-of-life update for employees too: their questionnaire responses will be restored automatically when they confirm back into an event that had a start time change.

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Learn more about how it all works in our update notifications article.

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Features & improvements

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• Discover – Content is now ordered based on the last published date on the Discover page
• Dashboard – Added “Role” column to the employees dashboard
• Dashboard – Fixed directory issues where department wasn’t syncing correctly for Rippling customers
• Insights page – Fixed survey question navigation arrows jumping on the page
• Waitlist – Fixed bug where waitlist was releasing out of order

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May 1, 2023

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Merged confirmation and questionnaire requests

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We know it's top of mind to not spam employees with too many comms. Now, when a user confirms to an event through calendar and the event has a questionnaire, they'll receive one consolidated email and Slack message to fill out the questionnaire.

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Features & improvements

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• Event page – Show modal for a fully optional questionnaire when an employee confirms on the Epoch web app
• Editor – Fixed bug where non-breaking spaces in the description were triggering prompts to save and publish
• Editor – Slack channels are created immediately when an "all day" is published for the current day
• Editor – Fixed bug where survey questions created from scratch were still appearing after a template was selected
• Insights – Fixed status inconsistencies due to inactive users
• Google Calendar – Changed "all day" events to be no time zone, location-independent events
• Google Calendar – Fixed bug where changing an event to "all day" would stop syncing changes

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April 18, 2023

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Edit surveys in Slack

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Guests can now edit their questionnaire and feedback form responses directly in Slack! Once a survey is submitted, guests will see an Edit questionnaire button on the next Slack message. Guests can also see and reference their previous responses.

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Restore questionnaires when start time is changed

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If you changed the start time of your event, guests had to fill out the questionnaire all over again if they confirmed back into the event. Now, their questionnaires will be automatically restored! Guests can still edit their responses on Slack and the Epoch event page.

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Features & improvements

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• Discover – Fixed bug where drop-in guests were appearing on the event page as confirmed
• Dashboard – Clicking on the title of an upcoming event goes to the insights page
• Events – Fixed bug where switching an event to virtual stored the address
• Events – Creating a calendar invitation will default to yes if sending invitations is selected
• Insights – Fixed CSV download for event questionnaires
• Insights – Fixed CSV download for ordering feedback form questions correctly for duplicated events
• Insights – Changed display of date and time in admins' local time zone
• Distrolists – Improved performance for syncing distrolists
• Distrolists – Fixed bug where new employees added to distrolists were being added to past events
• Google Calendar – Waitlisted guests will appear as invited on calendar events
• Google Calendar – Auto-declines from out of office in Google Calendar will mark guests as cancelled
• Outlook – Fixed bugs for automated waitlists
• Outlook – Disabled the ability to turn off invitations for Outlook calendar

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April 6, 2023

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Features & improvements

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• General – "Invitee" and "attendee" terminology simplified to "guest"
• Events – "Both" terminology for event type changed to "hybrid"
• Content – Added description to explain feedback forms will be displayed on the content page
• Insights – Improved responsiveness on the page
• Communications – Announcement date and time will show in admins' local time zone
• Slack – Event date and time in Slack will show in employees' local time zone
• Google Calendar – Refreshed integration modal to better introduce the feature
• Outlook – Added integration modal to introduce the feature
• Outlook – Added automated waitlists
• Outlook – Added beta banner to integrations page

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March 24, 2023

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Communications dashboard

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Promotions is now communications. This dashboard is your home for all things communications as we build out more features for you, like announcements that aren’t tied to an event.

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Deprecated calendar promotions

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We’re removing calendar promotions to simplify the experience, because inviting guests to your events do the same thing! Don’t worry – any previously scheduled calendar promotions will still send, but you won’t be able to edit or delete them.

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To add employees to a calendar invitation, simply invite them to the event and turn on calendar invitations.

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Status column

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You can now see the publishing status of your events on the dashboard! Published events means all changes are live. Saved events are also live, but there are some saved changes that haven't been published and made live yet.

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Features & improvements

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• Invitations – Fixed bug where users were getting removed from Google Calendar when events with calendar invitations turned on were updated
• Slack channels – Fixed bug that was archiving existing Slack channels if the same name was inputted for a new channel
• Slack channels – Fixed bug that was disabling the Slack channel creation date if the date passed and the event was saved, but not published
• Surveys – Survey responses will now be persisted on the web app when editing a questionnaire or feedback form
• Surveys – Fixed bug where rearranging and deleting survey questions would cause an error and remove unsaved changes
• Surveys – Fixed bug where a survey submission with no responses to a fully optional survey wouldn't appear in the CSV
• Reminders – Fixed bug where guests who joined the Zoom meeting didn't receive reminders sent afterwards
• Insights page – Fixed bug where "Attended" pill wasn't appearing until after events ended
• Insights page – Fixed bug where communications dashboard and insights pages were showing different confirmation numbers
• Insights page – Pending status is now sorted alphabetically
• Communications – Fixed bug where in-progress events wouldn't appear in Slack announcements
• Outlook Calendar – Added all-day events

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March 6, 2023

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Outlook Calendar integration

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Our beta for Outlook Calendar integration is here! We've expanded our suite of integrations to include Outlook Calendar for a more seamless and integrated experience.

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As an admin, you’ll see Epoch events created in your personal calendar. We’ll automatically sync invitations, guests, and event updates with Outlook Calendar. To learn more about our beta launches, see our beta features page.

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Features & improvements

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• Surveys – Fixed bug where questionnaires couldn't submitted for a full event
• Calendar – Fixed bug where selecting "no one" for guest list visibility still showed guests on the calendar invitation
• Insights – Fixed bug where number of feedback responses submitted was inconsistent with actual responses

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March 2, 2023

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"Interested" is now "Maybe"

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We heard your feedback: it wasn't clear what it meant to be Interested in an event. We've changed the terminology across our platform to Maybe and added pop-ups before an employee confirms their status.

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Features & improvements

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• Discover – Fixed the confirmed count to include incomplete guests on the event page
• Discover – Fixed the confirmed section to include attended guests (excluding drop-ins)
• Create event – Fixed bug on create new Slack channel field
• Create event – Fixed bugs related to creating survey questions and switching between "Start from scratch" and "Use a template"
• Insights – Added "(Guest)" after an external guest's name
• Insights – Fixed bug on status filter showing no results
• Insights – Fixed sent questionnaire count to include attended guests (excluding drop-ins)
• Insights – Fixed sent feedback form count to exclude external guests
• Insights – Fixed bug where edit and delete options appeared for sent feedback form requests
• Insights – Added a "Pending" status for guests with a status before an event was updated
• General – Fixed bug for tab bar scrolling on mobile

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February 16, 2023

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Send invitations for content

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You can now send Slack invitations to let employees know that they've been invited to view content! The automated Slack message will link directly to the content page where they can access the link and provide feedback.

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Features & improvements

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• Editor – Removed auto-save
• Editor – Save does not publish changes, but saves changes to the draft
• Editor – New publish button makes changes live to employees
• Editor – New pop-up when exiting with unsaved changes
• Editor – New pop-up when exiting with unpublished changes
• Editor – New pop-up when unpublishing
• Editor – Archived items are disabled and need to be unarchived for editing

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February 8, 2023

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Features & improvements

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• Dashboard – Removed participants column and migrated data to insights pages
• Dashboard – Added column for attended guests for past events
• Surveys – Feedback forms will be sent to attended guests for events with Zoom integration
• Surveys – Save button will be enabled when survey questions are reordered
• Admin settings – Selecting teams for a team admin will appear as a number instead of tags
• Profile – Upcoming and past events will show the correct location
• Zoom – Participants without an email will appear as an external guest
• Zoom – Fixed bug where Zoom meetings couldn't be removed
• Slack – Fixed bug where Slack channels were being archived in 7 days instead of 48 hours

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February 1, 2023

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Choose to send invitations

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You can now choose whether you want to send Slack and calendar invitations to guests. This is a great way to avoid spamming employees if you're creating multiple options for the same event. Employees will only receive calendar invitations when they confirm.

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Features & improvements

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• Discover – Tabs are ordered alphabetically
• Calendar – Invitees added to a published event will receive calendar email notifications
• Waitlist – Waitlisted guests won't be added to the calendar invitation
• Waitlist – Private event guests will be added to the waitlist when capacity is full
• Create event – Changed default settings for sending calendar invitations to confirmed guests to "yes"
• Feedback form – Both attended and confirmed users will receive feedback forms
• Insights – Updated ordering in the attendees section based on last updated status
• Insights – Status tags will be hidden if there are no guests with that status
• Insights – Added attended status to the insights page for events with Zoom integration
• Insights – Added Zoom attendance column to attendees section and CSV report
• Zoom – No-show's will only appear after an event ends
• Zoom – Guests can join meetings before the event start time
• Zoom – Attended guests won't be switched to confirmed due to calendar sync
• Zoom – Attended and no-show guests won't appear before the event start time
• Zoom – Confirmed guests won't show as drop-in's
• Slack – Employees won't be kicked out of existing Slack channels
• Slack – Existing Slack channels won't be archived
• General – Updated Help Center link in the web app navigation for admins

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January 12, 2023

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Features & improvements

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• Invitees – Slack invitations will be sent to public event invitees
• Slack – Admins can auto-archive Slack channels created by Epoch
• Calendar – Updated Epoch-generated default text and links in calendar invitations
• Create event– Paragraph breaks in the description field will appear on the event page and calendar
• Create event – Added word wrapping to the email reminder message field
• Zoom – Fixed events with Zoom meeting links that aren't associated with Zoom accounts
• Zoom – Zoom meeting links generated by deactivated admins can be replaced by active admins
• Login – Added login to our website

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December 21, 2022

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Email templates

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We refreshed our automated email templates! There's a bigger focus on the event cover photo, formatting is consistent across all emails, and there's clear and concise copy to indicate RSVP status. We also added a direct link to contact our support team in the email footer.

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Features & improvements

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• Invitees – Deactivated accounts will be automatically removed from Epoch events and calendar invitations
• Admin settings – Super admins can see all events on the Discover page
• Admin settings – Added a banner when admins are viewing a private event page that they aren't invited to