Event notifications (Google users)

Meg Dietrich

Sep 11, 2024 2:08 AM

Event notifications are sent on Epoch through Slack, email, and Google Calendar. They are either automated or customizable, meaning the content and timing can be modified. This is a comprehensive list of all notification types and their triggers.

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Users can always choose to turn Slack or email notifications on or off in their profile.

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Slack notifications:

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Email notifications:

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Slack notifications

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Announcements

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Slack announcement (customizable)

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Sent in Slack channels when an admin creates an announcement on the Communications page.

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The message, GIF, and send time can be customized.

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Invitations and removals

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Invited to an event (customizable)

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Sent in the Slackbot when an admin invites an employee to an event on Epoch.

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Admins can choose whether to send this notification.

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Invited to view content (customizable)

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Sent in the Slackbot when an admin invites an employee to content on Epoch.

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Admins can choose whether to send this notification.

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Removed from event (automated)

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Sent in the Slackbot when an admin removes an employee on Epoch.

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RSVPs

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"Going" confirmation (automatic)

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Sent in the Slackbot when an employee registers through the Epoch event page or Slack. If the event doesn't have a questionnaire, the button will be hidden.

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"Maybe" confirmation (automatic)

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Sent in the Slackbot when an employees responds as maybe through the Epoch event page or Slack.

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"Not going" confirmation (automatic)

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Sent in the Slackbot when an employees responds as not going through the Epoch event page or Slack.

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Event updated (customizable)

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Sent in the Slackbot when an admin updates the event's end time, title, location, or description.

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Admins can choose whether to send this notification.

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Event updated with RSVP change (customizable)

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Sent in the Slackbot when an admin updates the event's start time.

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Admins can choose whether to send this notification.

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Registration closed (automatic)

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Sent in the Slackbot when an employee attempts to register for an event on calendar when registration is closed.

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Event questionnaires

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Event questionnaire reminder (automatic)

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Sent in the Slackbot when an employee doesn't respond to all required questions in the questionnaire. This notification will be sent every 24 hours at 12:00 PM UTC until the questionnaire is submitted.

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This can happen if a guest responds "Yes" on the calendar event without filling out the questionnaire or a new required question is added.

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Event questionnaire updated (automatic)

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Sent in the Slackbot when an employee updates their event questionnaire responses on Slack.

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Waitlist

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"Join waitlist" confirmation (automatic)

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Sent in the Slackbot when an employee joins the waitlist from Slack, calendar, or the Epoch event page.

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Leave waitlist (automatic)

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Sent in the Slackbot when an employee leaves the waitlist from Slack or the Epoch event page.

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Off waitlist (automatic)

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Sent in the Slackbot when an employee is released from the waitlist for an event with a required questionnaire.

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If the event doesn't have a questionnaire, the "Submit questionnaire" button will be hidden.

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Channel creation

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Slack channel creation (automatic)

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Sent in a Slack channel when it is created by Epoch for an event and the admin hasn't chosen to automatically archive it.

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Slack channel creation (automatic)

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Sent in a Slack channel when it is created by Epoch for an event and the admin has chosen to automatically archive it 48 hours after the event ends.

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Reminders

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Slack reminder (customizable)

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Sent in the Slackbot when an admin chooses to create custom communications for an event.

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The message, send time, and recipients (grouped by RSVP status) can be customized.

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Check-in

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Self check-in (customizable)

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Sent in the Slackbot to employees who registered for an event with self check-in turned on.

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The send time can be customized.

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Self check-in confirmation (automatic)

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Sent in the Slackbot after an employee clicks "Check in" on Slack.

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Feedback forms

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Feedback form request (customizable)

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Sent in the Slackbot to employees who attended an event with a feedback form. This notification can be resent to employees who haven't filled out the form.

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The send time and anonymity settings can be customized.

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Feedback form confirmation (automatic)

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Sent in the Slackbot after an employee submits a feedback form on Slack.

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Feedback form updated (automatic)

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Sent in the Slackbot when an employee updates their feedback form responses on Slack.

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Other

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Event cancelled (automatic)

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Sent in the Slackbot after an event has been archived by an admin.

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Email notifications

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Invitations and removals

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Invited to an event (customizable)

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Sent from Google Calendar when an admin invites an employee to an event on Epoch and a calendar event was created.

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Admins can choose whether to send this notification.

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Removed from event (automated)

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Sent from Google Calendar when an admin removes an employee on Epoch or archives an event on Epoch.

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RSVPs

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"Going" confirmation (automatic)

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Sent when an employees registers through the Epoch event page.

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"Maybe" confirmation (automatic)

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Sent when an employees responds as maybe through the Epoch event page.

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"Not going" confirmation (automatic)

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Sent when an employees responds as not going through the Epoch event page.

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Event updated (customizable)

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Sent from Google Calendar when an admin updates the event's start time, end time, title, location, or description.

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Admins can choose whether to send this notification.

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Registration closed (automatic)

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Sent when an employee attempts to register for an event on calendar when registration is closed.

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Event questionnaires
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Event questionnaire reminder (automatic)

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Sent when an employee doesn't respond to all required questions in the questionnaire. This notification will be sent every 24 hours at 12:00 PM UTC until the questionnaire is submitted.

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This can happen if a guest responds "Yes" on the calendar event without filling out the questionnaire or a new required question is added.

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Waitlist

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"Join waitlist" confirmation (automatic)

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Sent when an employee joins the waitlist from calendar or the Epoch event page.

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Off waitlist (automatic)

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Sent when an employee is released from the waitlist for an event with a required questionnaire if they joined the waitlist from calendar or the Epoch event page.

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If the event doesn't have a questionnaire, the "Submit questionnaire" button will be hidden.

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Reminders

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Email reminder (customizable)

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Sent when an admin chooses to create custom communications for an event.

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The message, send time, and recipients (grouped by RSVP status) can be customized.

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Check-in

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Self check-in (customizable)

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Sent to employees who confirmed to an event with self check-in turned on.

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The send time can be customized.

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Feedback forms
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Feedback form request (customizable)

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Sent to employees who attended an event with a feedback form. This notification can be resent to employees who haven't filled out the form.

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The send time and anonymity settings can be customized.

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Other

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Event cancelled (automatic)

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Sent from Google Calendar after an event has been archived by an admin.

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