May 10, 2024 12:54 PM
Event notifications are sent on Epoch through Slack, email, and Outlook Calendar. They are either automated or customizable, meaning the content and timing can be modified. This is a comprehensive list of all notification types and their triggers.
Users can always choose to turn Slack or email notifications on or off in their profile.
Slack notifications:
Email notifications:
Sent in Slack channels when an admin creates an announcement on the Communications page.
The message, GIF, and send time can be customized.
Sent in the Slackbot when an admin invites an employee to an event on Epoch.
Admins can choose whether to send this notification.
Sent in the Slackbot when an admin invites an employee to content on Epoch.
Admins can choose whether to send this notification.
Sent in the Slackbot when an admin removes an employee on Epoch.
Sent in the Slackbot when an employee confirms through the Epoch event page or Slack. If the event doesn't have a questionnaire, the button will be hidden.
Sent in the Slackbot when an employees responds as maybe through the Epoch event page or Slack.
Sent in the Slackbot when an employees cancels or declines through the Epoch event page or Slack.
Sent in the Slackbot when an admin updates the event date/time, title, location, description, reminder or event visibility.
Sent in the Slackbot when an admin updates the event start time.
Sent in the Slackbot when an employee attempts to confirm to an event on calendar when registration is closed.
Sent in the Slackbot when an employee doesn't respond to all required questions in the questionnaire. This notification will be sent every 24 hours at 12:00 PM UTC until the questionnaire is submitted.
This can happen if a guest responds "Yes" on the calendar event without filling out the questionnaire or a new required question is added.
Sent in the Slackbot when an employee updates their event questionnaire responses on Slack.
Sent in the Slackbot when an employee joins the waitlist from Slack, calendar, or the Epoch event page.
Sent in the Slackbot when an employee leaves the waitlist from Slack or the Epoch event page.
Sent in the Slackbot when an employee is released from the waitlist for an event with a required questionnaire.
If the event doesn't have a questionnaire, the "Submit questionnaire" button will be hidden.
Sent in a Slack channel when it is created by Epoch for an event and the admin hasn't chosen to automatically archive it.
Sent in a Slack channel when it is created by Epoch for an event and the admin has chosen to automatically archive it 48 hours after the event ends.
Sent in the Slackbot when an admin chooses to create custom communications for an event.
The message, send time, and recipients (grouped by RSVP status) can be customized.
Sent in the Slackbot to the admin whose email is inputted under "Contact email" for an event with admin check-in turned on. The notification is sent 1 hour before an event begins.
Sent in the Slackbot to employees who confirmed to an event with self check-in turned on.
The send time can be customized.
Sent in the Slackbot after an employee clicks "Check in".
Sent in the Slackbot to employees who attended an event with a feedback form. This notification can be resent to employees who haven't filled out the form.
The send time and anonymity settings can be customized.
Sent in the Slackbot after an employee submits a feedback form on Slack.
Sent in the Slackbot when an employee updates their feedback form responses on Slack.
Sent in the Slackbot after an event has been archived by an admin.
Sent from Outlook Calendar when an admin invites an employee to an event on Epoch and a calendar event was created.
Sent from Outlook Calendar when an admin removes an employee on Epoch or archives an event on Epoch.
Sent when an employees confirms through the Epoch event page or Slack. If the event doesn't have a questionnaire, the button will be hidden.
Sent when an employees responds as maybe through the Epoch event page or Slack.
Sent when an employees cancels or declines through the Epoch event page or Slack.
Sent from Outlook Calendar when an admin updates the event title, body, guest visibility (i.e. can guests see other guests), reminder before event, start date/time, end date/time, and location.
Sent when an employee attempts to confirm to an event on calendar when registration is closed.
Sent when an employee doesn't respond to all required questions in the questionnaire. This notification will be sent every 24 hours at 12:00 PM UTC until the questionnaire is submitted.
This can happen if a guest responds "Yes" on the calendar event without filling out the questionnaire or a new required question is added.
Sent when an employee joins the waitlist from Slack, calendar, or the Epoch event page.
Sent when an employee is released from the waitlist for an event with a required questionnaire.
If the event doesn't have a questionnaire, the "Submit questionnaire" button will be hidden.
Sent when an admin chooses to create custom communications for an event.
The message, send time, and recipients (grouped by RSVP status) can be customized.
Sent to the admin whose email is inputted under "Contact email" for an event with admin check-in turned on. The notification is sent 1 hour before an event begins.
Sent to employees who confirmed to an event with self check-in turned on.
The send time can be customized.
Sent to employees who attended an event with a feedback form. This notification can be resent to employees who haven't filled out the form.
The send time and anonymity settings can be customized.
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